COMPANY:                                     Social Media Link

                                                         www.socialmedialink.com

POSITION TITLE:                            Account Manager

REPORTS TO:                                 Vice President, Client Operations

LOCATION:                                     Hudson Yards, New York City


Social Media Link (SML) is the leading advocacy activation company that amplifies social media conversation for brands. Leveraging platforms like Facebook, Twitter, Instagram, YouTube and Pinterest to engage influencers and amplify consumer advocacy, we focus on delivering our partners the most powerful enterprise engagement and activation technology. SML makes it easy to foster impactful, authentic and trusted reviews and recommendations across social media, triggering action and amplifying the consumers voice and experience with a brand.


SML is proud to work with clients like Unilever, P&G, Church & Dwight, Nestle, Reckitt Benckiser, Pfizer, NBC, Heineken, Seventh Generation, Coty, bing, Kimberly Clark, Dr. Pepper Snapple Group and more.


As an early-stage and profitable marketing and software services company we are growing fast and are looking for folks who are passionate, innovative, fearless, and adaptable. SML offers a great company culture where employees have the opportunity to make an impact among a growing team of energetic people who work hard, help each other through collaboration, leveraging learning’s and having fun.


Position Summary

Social Media Link is looking for an experienced Account Manager to join our Account Management team, with a specific focus on our SaaS (Software as a Service) Advocacy Community Platform. The ideal candidate has experience working directly with clients: CPG brand managers, promotion managers and their agencies, as well as a full grasp of the digital and social media landscape. Social Media Link offers marketers unique solutions to drive consumer engagement and brand advocacy across social media.  


This position will work directly with our brand clients using our Smiley360 community and our SaaS platform, Vesta, to manage and engage a brand-owned online community. Daily activities include on-boarding new clients, strategy planning, creating and deploying community activations (surveys, discussions, advocacy programs) on behalf of brand clients. This is an amazing opportunity for a motivated individual to help drive success and innovation for our fast-growing Vesta platform.


Responsibilities

               Develop understanding of Social Media Link’s solutions, methodology and technology to help create strategies, tactics and best practices for client success (Smiley360 Clients & Vesta Clients)
               Responsible for client success, providing key strategic directive and insights and assisting in the renewal process
              Ability to shift between executional and strategic thinking, and enjoys both big picture thinking, comprehending overall objectives and translate it into tactical solutions
             Work in partnership with Sales, Community, Insights and Tech teams internally to represent the voice of the customer, foster flawless execution and interdepartmental workflow and collaboration
      ·       Handle day to day customer requests and issues thoughtfully and promptly, soliciting feedback
      ·       Practice effective communication skills in person, on the phone and via email
      ·       Responsible for key customer success metrics

      ·       Limited travel to client locations


Requirements

·       1-3 years of client-facing account management, project management and/or community management, ideally at an agency or SaaS product company

·       Proven success with brand strategy planning and campaign execution

·       Experience managing multiple projects at once under tight deadlines

·       Excellent grasp of social media channels and influencer/advocacy marketing

·       Experience growing strong client relationships that show comprehensive understanding of business needs

·       Strong written and verbal communication skills

       Ability to quickly establish respect and trust

   Exceptional project management skills, with strong performance in planning, setting expectations and meeting commitments

   High energy; highly productive with strong self-starter initiative

   Ability to work with cross-functional teams and interact with senior executives

   Thrives in a fast paced, evolving environment

   Strong business acumen and morale compass

   A problem solver that gets stuff done


Education, Certificates, Licenses, Registration

          BA/BS Degree preferred


At SML we offer great benefits:

       •    Competitive compensation

       •    Health Care – Health insurance, dental insurance

       •    Career advancement

       •    Generous Vacation policy including your birthday off

       •    Happy hour, snacks, monthly breakfasts

       •    Sunny and bright offices in Hudson Yards

       •    401k fully vested matching plan which you can enroll in after 30 days of employment



SML has built an environment that provides our employees with the opportunity to achieve great personal and corporate success. Our management team has confidence in our employees and empowers them to think on their feet, make decisions, and deliver results that contribute directly to our bottom line. Come join us.

 



Contact

jobs@socialmedialink.com

 

COMPANY:                                  Social Media Link

                                            www.socialmedialink.com

POSITION TITLE:                        Business Development Manager

REPORTS TO:                              Business Development Director

LOCATION:                                  Hudson Yards, New York City

Social Media Link (SML) is the leading advocacy activation company that amplifies social media conversation for brands. Leveraging platforms like Facebook, Twitter, Instagram, YouTube and Pinterest to engage influencers and amplify consumer advocacy, we focus on delivering our partners the most powerful enterprise engagement and activation technology. SML makes it easy to foster impactful, authentic and trusted reviews and recommendations across social media, triggering action and amplifying the consumers voice and experience with a brand.

SML is proud to work with clients like Unilever, P&G, Church & Dwight, Nestle, Reckitt Benckiser, Pfizer, NBC, Heineken, Seventh Generation, Coty, bing, Kimberly Clark, Dr. Pepper Snapple Group and more.

As an early-stage and profitable marketing and software services company we are growing fast and are looking for folks who are passionate, innovative, fearless, and adaptable. SML offers a great company culture where employees have the opportunity to make an impact among a growing team of energetic people who work hard, help each other through collaboration, leveraging learning’s and having fun.


Position Summary

Social Media Link seeks a highly motivated media/marketing sales professional to join our growing team and to contribute to our continued success. The Business Development Manager will partner directly with Business Development Director/s to form a team accountable for client expansion, revenue generation and growth.

 In this role, the candidate is responsible for generating and cultivating new business along with managing all aspects of account specific strategic marketing and lead generation.  The candidate will play a key role in achieving our aggressive customer acquisition and revenue growth goals.

 Success in this role provides strong fundamental experiences in preparation for future opportunities and expansion in Business Development, Sales Operations, Marketing, and Account Management.


Responsibilities

  • Research prospects to inform strategies throughout the selling process
  • Attain weekly activity metrics – outreaches, contacts, and meetings
  • Coordinate with Business Development Director/s on qualifying and screening leads, discovering needs and requirements, building rapport, providing product/service information and articulation of SML services
  • Develop capabilities presentations, proposals, and facilitate contract transactions with internal/external parties
  • Attend sales calls, be prepared to present capabilities, collect meeting information, and manage meeting follow ups
  • Manage the sales process from meetings through kick-off call
  • Data management including entry, tracking, reporting, and communication of team activities
  • Partner with marketing team to provide client and field feedback to inform SML’s narrative and presentations
  • Assist in planning and creation of SML’s marketing nurture campaigns to key prospects or target groups

Requirements

  • 1-2 years of Inside or Field Sales experience working in a fast-paced entrepreneurial environment
  • Interest/experience in Sales, Marketing, Media, Advertising, or related field preferred
  • Self-starter with little need for supervision; results oriented
  • Excellent verbal and written communications skills
  • Strong listening and reporting skills
  • Ability to multi-task, prioritize and manage time effectively
  • High energy, resilience and positive attitude
  • Has stellar cross-functional management skills and the ability to influence team members
  • Has the ability to work under deadlines with poise and professionalism while achieving top results

Education, Certificates, Licenses, Registrations

  • BA/BS Degree preferred

 Compensation

In addition to a competitive base, the Business Development Manager will earn 1% commission after receipt of payment from clients on contributions made toward securing deals. The candidate will also earn $100 for each secured meeting they obtain for the team.

At SML we offer great benefits:

    Competitive compensation and commission plan

    Health Care – Health insurance, dental insurance

    Career advancement

    Generous Vacation policy including your birthday off

    Happy hour, snacks, monthly breakfasts

    Sunny and bright offices in Hudson Yards

    401k fully vested matching plan which you can enroll in after 30 days of employment

SML has built an environment that provides our employees with the opportunity to achieve great personal and corporate success. Our management team has confidence in our employees and empowers them to think on their feet, make decisions, and deliver results that contribute directly to our bottom line. Come join us.

 

Contact

jobs@socialmedialink.com

COMPANY:                                   Social Media Link

                                                       www.socialmedialink.com

POSITION TITLE:                          Business Development Director

REPORTS TO:                               CEO

LOCATION:                                   Hudson Yards, New York City

 Social Media Link (SML) is the leading advocacy activation company that amplifies social media conversation for brands. Leveraging platforms like Facebook, Twitter, Instagram, YouTube and Pinterest to engage influencers and amplify consumer advocacy, we focus on delivering our partners the most powerful enterprise engagement and activation technology. SML makes it easy to foster impactful, authentic and trusted reviews and recommendations across social media, triggering action and amplifying the consumers voice and experience with a brand.

 SML is proud to work with clients like Unilever, P&G, Church & Dwight, Nestle, Reckitt Benckiser, Pfizer, NBC, Heineken, Seventh Generation, Coty, bing, Kimberly Clark, Dr. Pepper Snapple Group and more.

 As an early-stage and profitable marketing and software services company we are growing fast and are looking for folks who are passionate, innovative, fearless, and adaptable. SML offers a great company culture where employees have the opportunity to make an impact among a growing team of energetic people who work hard, help each other through collaboration, leveraging learning’s and having fun.

 Position Summary
Social Media Link seeks a highly motivated and accomplished media/marketing sales professional to join our growing team and to contribute to our continued success. This individual will tap into their strategic and analytical skills as well as creativity to craft, develop and drive deep partnerships, and interact externally and internally for mutual success.

 Qualifications

The ideal candidate is an active, personal user of social media, has experience working directly with clients: CPG brand managers, promotion managers and their agencies and, has a full grasp of the digital and social media landscape. Comfortable with getting further up within organizations and forging relationships with key decision makers, communicating the continued benefits of SML as a long term partner, and leveraging data and innovative technology to negotiate large-scale relationships and up-sell opportunities. Shopper marketing experience is a plus. This is an exceptional opportunity for a results-driven individual to grow all facets of revenue and to be a key player at the organization.

 Responsibilities

  • Manage all aspects of the sales process including prospecting, penetrating, fostering new and incremental business, determining needs and proposing compelling solutions
  • Develop sales plan for account list to meet or exceed growth and revenue goal
  • 5+ in-person meetings per week, active ongoing engagement through phone and email
  • Weekly, accurate forecasting against goals
  • Develop and maintain strong client and agency relationships
  • Along with the Account Management Team, develop long term strategic plans that pinpoint new revenue opportunities, ensure client retention/satisfaction and growth
  • Represent SML in the market as a key member of the organization and play an ongoing role as a builder of the SML brand and community
  • Collaborate internally and externally on an ongoing basis
  • Persevere, think big picture and out of the box for mutually beneficial technology integration

Requirements

  • Five+ years of successful experience selling social/digital solutions to Blue-chip and national brands
  • Solid contacts at relevant clients and agencies
  • Proven track record of meeting and exceeding revenue goals
  • Demonstrated success at growing revenue at an entrepreneurial company
  • Integrated sales, promotional and sampling sales experience
  • Ability to communicate effectively and convincingly in person, on the phone and in writing
  • Strong presentation and negotiation skills
  • Ability to ask for the business; close
  • Emotional intelligence, positive attitude, enthusiasm, high energy, sense of humor
  • Comfortable working in a fast-paced, hands-on, rapidly changing environment
  • Must be self-directed and self-motivated
  • Ability and willingness to travel
  • BA/BS degree preferred

At SML we offer great benefits:

    Competitive compensation and commission plan

    Health Care – Health insurance, dental insurance

    Career advancement

    Generous Vacation policy including your birthday off

    Happy hour, snacks, monthly breakfasts

    Sunny and bright offices in Hudson Yards

    401k fully vested matching plan which you can enroll in after 30 days of employment

 SML has built an environment that provides our employees with the opportunity to achieve great personal and corporate success. Our management team has confidence in our employees and empowers them to think on their feet, make decisions, and deliver results that contribute directly to our bottom line. Come join us.

 

Contact

jobs@socialmedialink.com